Comprehensive Hearing Care Without the Rush
At ER Audiology, you'll never feel like just another appointment. We provide expert hearing services with the time and attention you deserve; 60-90 minute appointments with the same experienced audiologist every visit.
No sales quotas. No pressure. Just genuine, evidence-based care focused on your unique hearing needs.
All services are available at our Capalaba and Hamilton clinics.
What we offer
Hearing Assessments
Comprehensive hearing assessments for adults and children (5 years and older).
Assessment Types We Offer:
Comprehensive Hearing Assessments - Full diagnostic evaluation
Diagnostic Assessments - GP or ENT referral assessments
Pre-employment & Occupational Hearing Assessments - Workplace baseline testing
DVA Assessments - For veterans and eligible clients
Medicare Rebates Available:
With a referral from your GP or specialist, Medicare rebates apply to diagnostic hearing assessments - making expert hearing care more affordable.
Private health rebates may also apply depending on your provider and level of cover.
Hearing Aids & Support
Hearing Aids & Personalised Fitting
Premium hearing technology fitted to your unique hearing profile and lifestyle.
Premium Technology from Multiple Brands:
• Multiple price points and technology levels
• REAL brands - not white-labeled chain products
Expert Fitting Process:
• Lifestyle needs analysis - your hearing goals matter
• Real-Ear Measurement verification (Gold Standard)
• Personalised programming for your unique hearing loss
• Hands-on training - learn to use your devices confidently
• Ongoing adjustments - fine-tuning until it's right
Wax Removal
Professional Ear Wax Removal
Safe, effective relief using microsuction and curetting.
Our wax removal services use a combination of microsuction and curetting equipment to effectively remove stubborn wax.
What to Expect:
Visual ear examination (otoscopy) to assess the wax
Gentle removal using specialised equipment
Immediate relief in most cases
Clear explanation of what we find
Advice on preventing future buildup
Same-week appointments often available - no GP referral required.
Professional wax removal is safer than home remedies and more effective than irrigation methods used by some clinics.
Custom Earplugs
Precision-crafted ear protection and communication devices for your lifestyle.
We create custom-moulded earplugs designed specifically for your ears and your needs.
Types Available:
Noise Protection - Industrial, construction, shooting sports
Musicians' Earplugs - Reduce volume while preserving sound quality
Sleep Plugs - Block snoring and environmental noise
Swim Plugs - Keep water out (essential for those prone to ear infections)
Communication Earpieces - Custom fit for clear communication
Ideal for: Musicians, industrial workers, motorsport enthusiasts, shift workers, swimmers, frequent travellers, light sleepers.
Tinnitus Management & Relief
Specialised support for ringing, buzzing, or hissing in the ears.
If you're experiencing persistent tinnitus, you know how isolating and frustrating it can be. Many people are told "there's nothing we can do" or "you'll just have to learn to live with it."
While there's no magic cure for tinnitus, evidence-based management strategies can significantly improve your quality of life.
Our Tinnitus Support Program:
Initial Assessment (60-90 minutes):
Comprehensive tinnitus evaluation
Hearing assessment (tinnitus is often linked to hearing loss)
Impact assessment - how is it affecting your sleep, concentration, work, and relationships?
Discussion of your unique tinnitus characteristics
Explanation of evidence-based management options
This is Specialised Care:
Tinnitus management requires expertise, patience, and a personalised approach
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Our Preferred Brands
Premium Hearing Aid Brands - Your Choice, Not Ours
We partner with multiple premium brands. This means we can recommend the right technology for YOUR hearing loss and lifestyle.
Independence means better choices for you.
Our preferred partners include: